Policies

Appointment Policy
We recommend that you reserve appointments in advance in order to receive your preferred date, time and service provider for your services.

Arrival
Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled. If you are more than 10 minutes late it may be necessary to reschedule your appointment.

Multiple Service Appointments/Wedding Packages
These appointments require a credit card to hold your reservation. A 48-hour notice is required for cancellation. A no-show, no-call will result in a charge to your credit card for 50% payment of the services.

Cancellation Policy
We ask you to be respectful of our team's time, and that of other guests, by honoring your reservation. We require at least a 24-hour notice when canceling an appointment. There is a 50% charge for cancellations made less than 24 hours in advance. Multiple bookings require at least 48-hour notice and are subject to the same cancellation fees. Repeated no-shows or cancellations may require credit card prepayments to reserve an appointment.

Service Guarantee
We endeavor to ensure that every guest leaves the salon totally satisfied with the services rendered. Please notify us promptly if you are not satisfied with your service so that we may reschedule you for a re-do of the original service at no charge.

Credit Cards
We accept Debit Cards, Visa and MasterCard. We do not accept checks.